PB works with a diversity of clients — from small to large, and encompassing the private sector as well as local, state and federal government agencies.

PB is committed to providing superior customer service on every project. We are proud that most of our work comes from repeat purchase, and that our clients consistently rate us ‘best practice’ for both technical delivery and client service.

As a trusted adviser, we work with our clients, not just for them. Our ability to collaborate successfully has made us an industry leader in alliances and other relationship-based contracting methods. After a decade’s experience in these innovative delivery methods, we have integrated key alliancing principles into our standard business practices, offering their benefits to all clients.

PB staff also conduct regular client surveys and audits to ensure continuous improvement in client service.

In March 2009, our exceptional client service was recognised when PB Australia–Pacific received the BRW Client Choice Award for best engineering consultancy with revenue over $200m. This annual award from Business Review Weekly is based on an independent survey of more than 30,000 buyers of professional services, who rate firms in areas such as innovation, market leadership, value for money, client care, and service quality.

We thank all the clients who contributed to our win and look forward to working with them in the future.